Terms and Conditions
1. Bookings are normally from 16:00hrs and
guests are asked to vacate by 10:00hrs on the day of departure. Short
lets are offered for 3 nights or more.
2. The tenant will not sub-let the property.
3. The tenant is responsible for the repair/replacement
of any breakage or damage to the property.
4. Dogs are permitted by arrangement and
owners are requested not to leave their pets in the cottage without
supervision or to allow them on the furniture or bedding and that they
will not be allowed to foul the areas near to the buildings.
5. The proprietors accept no responsibility
for any accident or injury to or illness of the guests, their pets or
any other persons whilst on the Estate neither do they accept any
responsibility for any loss or damage to guest or other person’s
property, including vehicles, whilst on the Estate.
6. The booking is made on the understanding
that the Holiday Home will be placed at your disposal on the date
booked. If this is not possible, through circumstance beyond the
control of the owners (e.g. fire, theft, damage etc), we cannot
guarantee to provide an alternative Holiday Home, in which case the
hire charge will be returned in full and the hirer will have no further
claim against the Owners or Agents.
7. In the interests of continued improvements,
the owners reserve the right to alter or delete any amenities or
facilities or any part of the program of activities either advertised
or previously available without prior notice.
8. If you have not occupied the accommodation
by 14:00hrs on the day following the date booked, the proprietors
assume the right to re-let unless other arrangements have been made and
confirmed.
10. Bookings from persons under 18 cannot normally be accepted.
11. For the enjoyment of the cottage by all our visitors we operate
a No Smoking Policy.
BOOKING CANCELLATION
If you have to cancel your holiday please notify us as soon as possible
by phone and in writing. We will then endeavour to re-let for you. If
we are successful in re-letting you be refunded less a booking charge
of £50 otherwise you will be held responsible for the full hire charge
of the Cottage. Cancellation Insurance covers you for these liabilities.
CANCELLATION INSURANCE POLICY
Guests are covered by Cancellation Insurance when the initial payment
has been received. The coverage offered is designed to give you peace
of mind that should a situation arise out of your control then you do
not have to forfeit the cost of hiring the Cottage. The Insurance
guarantees that the full balance of your hire and is refunded to you if
you have to cancel your holiday due to sickness, accident, illness,
death or redundancy. Your payment for the insurance is £16.00.
You as hirer are responsible for the full hire of your holiday home
even if you are not able to take possession. This is only a fair and
reasonable safeguard for the owners. To help meet these conditions our
Insurance offers you the following important benefits:
If you are forced to cancel prior to your holiday because of illness,
injury or maternity, or illness to any member of your party, witness
call or jury service or because of your own redundancy (qualifying
Payment under the Redundancy Payment Act 1965) or death, or serious
injury of a close relative or death of a business partner or
co-director, and this can be substantiated, and has arisen since you
made the booking, then you will no longer be liable for the hire monies
due on your booking. To qualify, acknowledgment in writing to you will
be your evidence of our having received your notification. (The cover
extends to provide you with a refund of your balance of hire if such
qualifying circumstances arise before you leave home for your holiday,
and where you have paid your balance in advance). Close relatives means
the husband, wife, mother, father, father-in-law, mother-in-law,
brother, sister, child or dependent of person in whose name the booking
was made.
For any enquiries please contact Elaine & Jonathan Grubb: tel 01671 40 4085
or: Mob 0781 315 6533
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